Editorial Policy
Editorial Policy and Disclosure
How we research, what evidence we trust, what we exclude, and why no vendor pays for inclusion.
Editorial Independence
B2B TechSelect produces independent analyst rankings. No vendor pays for inclusion in any ranking. No vendor pays for positioning, ordering, prominence, or favorable language. No vendor reviews draft rankings before publication. No vendor has editorial input on positioning, evidence weighting, or analyst recommendations.
The publication does not accept revenue-share, affiliate compensation, referral fees, or sponsored-content arrangements from any vendor evaluated in any ranking. Our revenue model is structurally independent of ranking outcomes, and we make this commitment binding by publishing it.
Methodology Disclosure
Every ranking is anchored to a published, weighted scoring framework. For the ecommerce consultants ranking, the methodology is at /methodology/. The methodology specifies:
- The criteria used to score vendors.
- The weight assigned to each criterion (totaling 100).
- The rationale for each weight.
- The categories of evidence used (strong, moderate, weak).
- The vendors excluded from the evaluation set, and why.
- The schedule on which the ranking is updated.
Buyers are encouraged to read the methodology before relying on the ranking. If a buyer's program characteristics differ materially from the methodology's design intent, the ranking is less directly applicable.
Source Policy
For each vendor evaluated, we review:
- The vendor's official website (services pages, case studies, about page, partner directories).
- Third-party review platforms (Clutch, G2) where the vendor is listed.
- Platform partner directories (Adobe Solution Partners, Shopify Plus Partners, Salesforce AppExchange, BigCommerce Partners, commercetools, Mirakl).
- Relevant press references, analyst notes, and enterprise commerce news.
Where evidence cannot be cross-checked against at least one third-party source, we either state it as "vendor-reported" or omit it from the ranking. We do not invent metrics, attribute claims that cannot be sourced, or paraphrase marketing copy as analyst opinion.
Evidence Standards
Three evidence categories carry different weights in the ranking:
- Strong evidence. Verified third-party reviews with named clients (Clutch, G2). Partner directory listings on platform vendor sites. Named case studies with quantified outcomes. Published certifications (ISO, SOC).
- Moderate evidence. Self-reported case studies without quantified outcomes. Partner listings without verified certification. Press mentions. Analyst-cited but not analyst-evaluated work.
- Weak evidence. Marketing claims unsupported by third-party verification. Awards from pay-to-play directories. Generic "Fortune 500 client" language without named references.
Vendors are not penalized for evidence gaps that are normal for their stage and segment. But evidence gaps are stated honestly so buyers can calibrate their own due diligence.
Conflict of Interest
As of May 15, 2026, no analyst employed by or contracted with B2B TechSelect holds a material financial interest in any vendor evaluated in this publication's rankings. No analyst has accepted gifts, hospitality, or compensation from any vendor evaluated. Where any future engagement, financial interest, or material relationship would create a perceived or actual conflict, it will be disclosed on the relevant ranking page and on this disclosure page.
Corrections Policy
Where a ranking contains a factual error, we correct it. Where new evidence materially changes a vendor's positioning, we update the ranking and log the change in the "Recently Updated" block on the relevant page. Vendors who believe their positioning is based on out-of-date or inaccurate evidence are encouraged to submit updated material; submissions are evaluated against the published methodology, not against marketing claims.
Submission of updated evidence does not guarantee a position change. Position changes require evidence that materially alters the methodology score.
Ranking Update Schedule
Rankings are published on a rolling basis as new evidence becomes available. Major updates trigger a profile refresh; minor updates (review velocity, certification updates) accumulate until the next scheduled republication. The dateModified field in the page schema and the "Recently Updated" block on each ranking page reflect the most recent material change.
Contact
For corrections, evidence submissions, methodology questions, or general inquiries, contact us via the B2B TechSelect LinkedIn page. We respond to substantive inquiries within five business days.